All Abroad Pet Travel Limited Privacy Policy

We are All Abroad Pet Travel Ltd, a company registered in England, number 15244749.

Taking care of your personal information is part of our service to you, and this privacy policy sets out what data we collect, why we do so and how we use it, and what your legal rights are.

If you have any questions about it, you can contact us at 5 Cherry Garden Lane, Folkestone, Kent CT19 4AD

Alternatively email info@allabroadpettravel.com or by telephone 07754 037589

We collect the following personal information relating to our customers, in order to define,
quote for and deliver the service we provide (on the legal basis of “contractual obligation”):

• names and address/contact information;
• any collection or drop off addresses specified for your service;
• billing information, transaction and payment card or other payment method
information

We retain contact details and information about the services we have provided to
customers, and any feedback customers may choose to give us, so that we can improve our
services and to facilitate subsequent bookings. Our legal basis for doing so is legitimate
interests.

Where customers have given their consent, we may also retain and use contact details to
provide updates about new services and offers. Our legal basis for this is consent. Such
consent can, of course, be withdrawn.

All information is securely stored, retained for no longer than needed for the purpose in
question, and not shared with anyone else.

Under data protection law, you have several specific legal rights including:

 Your right of access – You have the right to ask us for copies of your personal
information.

 Your right to rectification – You have the right to ask us to rectify personal
information you think is inaccurate. You also have the right to ask us to complete
information you think is incomplete.

 Your right to erasure – You have the right to ask us to erase your personal
information in certain circumstances.

 Your right to restriction of processing – You have the right to ask us to restrict the
processing of your personal information in certain circumstances.

 Your right to object to processing – You have the the right to object to the
processing of your personal information in certain circumstances.

 Your right to data portability – You have the right to ask that we transfer the
personal information you gave us to another organisation, or to you, in certain
circumstances.

To exercise any of these rights, or if you have any concerns about our use of your personal
information, you may contact us at any time.

All Abroad Pet Travel Ltd
5 Cherry Garden Lane
Folkestone
Kent CT19 4AD
Telephone Number: 07754 037589
E-mail: info@allabroadpettravel.com

You can also complain to the Information Commissioner’s Office if you are unhappy with
how we have used your data, at:

Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk